All very good. Taj Green cove excellent

All the hotels we stayed at were of a very good standard.

All of the Hotels were of a high standard but very different. The highlights were the hotels in Munnar and the Beach extension which were both fantastic. The staff at all of the hotels were excellent and we could not have asked for anything more. Food in the hotels was also very good however it would be nice to have the option to upgrade the buffet evening meal for one of the al a carte restaurants where the hotel had one.

Good quality and location of most of the hotels. My least favourite was the Casino Hotel at Cochin due to its location. I am glad most had swimming pools where you could cool off at the end of the day.

Varied but all acceptable.
Houseboat stay was special.

All hotels were excellent and some above and beyond expectations such as the Alleppey boat tour and the Uber suites. The staff at all hotels were excellent and attended to all needs very well.

all of good standard

The hotels were surprisingly good. More like old, colonial India. Each one had its own character and the rooms were well-maintained and large. Even the houseboat accommodation was incredible.
The food was buffet-style and varied. Spicy for the adventurous and European with salad for the more cautious. The hotels have obviously been tried and tested many times because nobody had a problem with Dehli Belly! Stick to the advice given - drink only water from sealed bottles and eat only in those places recommended by your guide.

All good hotels

Great choice of hotels - just like colonial country retreats with good service and good, safe food.

Mohammed our guide was excellent went over and above. The tour was really interesting particularly the tea plantation.

All the hotel rooms were comfortable . some even had a swimming pool.

All hotels were fantastic. Quality of the food really good, rooms clean and staff polite and friendly. All in great locations.

As our flights were changed at the last minute our first hotel was a stop gap, it was basic and thankfully we only stayed for a few hours.
All the hotels were of a good standard so offering a few extras like The Casino who had live music in the evening.
We opted for a beach extension and stayed at The Taj, impressive and luxuriant with service second to none.

Nice hotels along the way and the vivanta at the end was amazing

We were very happy with the hotels we stayed in. All were clean and comfortable with very good food. We had a fabulous holiday and would recommend Mercury as everything was well planned and generous. Our tour guide was amazing, the best we have ever encountered. His English was excellent and he had answers for all our questions. He has a wonderful sense of humour and looked after each person's needs with kindness, tact and thoughtfulness. He went the extra mile to ensure we were happy. Our Driver and Baggage Boy were also charming, always smiling and welcoming and very hard working. The Team of Three really made the holiday extra special!

Hotels were all very good standard. The Rep Mohammed was very knowledgeable and helped with certain members of the group when needed.

Although the coach driver was excellent and road travel in India is definitely something to try, we felt too much time was spent on the coach, appreciate the distance that needs covering, maybe more breaks?
The guide was friendly and took care of us.
Thank you a good experience

All hotels were good, with good food. Our tour guide Mohamed was excellent. very informative and went beyond his call of duty in respect of the other members of our party,

Excellent service, could not ask for more, everything provided. Friendly helpful staff

All hotels stayed at were excellent.
Le Meridien beautiful hotel in fabulous grounds. Houseboat was a relaxing experience. River Retreat very different kind of hotel, beautiful gardens. Tea County was a real adventure to stay in. Uday suites like staying in a tropical garden. Our guide Muhammad went over and above what was expected. He made sure we were comfortable in all situations. He was the most amazing guide I have experienced, knowledgeable, a sense of humour, very caring, helpful, nothing too much trouble for him. His team in Kerala is an asset to Mercury Holidays.

All hotels which were used throughout this tour were excellent with good facilities, good food and good locations with easy access to sightseeing. The group who shared our tour gelled very quickly which enhanced our enjoyment. However I understand that one person was not happy and constantly complained, in my opinion everything was provided for this person but they still found fault! The tour guide Mohammed is one of the best guides I have been with on Mercury Tours - he was friendly, professional, knowledgeable and went the extra mile to ensure that our holiday was enjoyable - he is an asset to your Kerala Tour programme.

Hotels generally of a good standard, clean and comfortable. Staff wonderful in every hotel.

The Taj Green Cove was exceptional in all respects and far exceeded expectations on all levels.
As stated the service provided by Jayresee was excellent - very comfortable air-conditioned transport, driver dealt with exceptional road conditions which were still being repaired following flooding.
Tour reps were extremely good and always ensured the whole party were comfortable and wanted for nothing. A credit to the company.

All hotels were good value for money

All accommodation was of a high standard. Roomy bedrooms, king size beds, hot water, everything a traveller could require.

Good standard in all hotels. Clean and staff were attentive, food good. Could have done with more Air conditioning to sit in rather than just our room. The restaurants were very hot.

All the hotels were clean and staff very helpful

I will not fly with Jet Airways again. I would be willing to pay the extra and fly with a "better" airline in future.

Please Mercury Holidays, remove the Elephant Sanctuary visit from the itinerary. The conditions that the animals are kept in is a disgrace and the elephants were showing serious signs of distress. A number of our group left the visit early as we were so disgusted at the conditions.

I liked all the hotels used

most hotels were 4 star and provide
excellent service for the guests
1 or 2 hotels had no hot water don't know which
ones.

All the hotels were good, clean comfortable with friendly staff and good food.I feel they they represented excellent value for money. The tour extension hotel (Vivanta by Taj at Green Cove) was outstanding in all respects

All hotels were very good especially Isola de cocco

Had the best time ever. Loved every bit of it. Staff exceptional.

hotels were all great

The tour was very good and the guide and driver were excellent.

All the hotels on the tour were very good. Our driver was very good and our guide was also good

We enjoyed all of the trip, especially enjoyed the houseboat.

The staff at all the hotels were very friendly and well looked after. The rooms were clean & spacious

All the hotels were excellent.
The Aranya Nivas Hotel in the Periyar
Wildlife Sanctuary did not have air conditioning so we were very hot but every other hotel had a/c so we were fine.
We felt a little isolated at the Cochin hotel as we could not walk out to anywhere useful.
We loved Fort Cochin which had loads of restaurants and interest .. a better place to have been placed.

All were excellent, perhaps a couple could have had better shower facilities in the rooms (no hot water) but all very comfortable and staff were excellent.

Very good standard. Rooms clean, no problems.
We appreciated having tea-making facilities.
Good range of local food in all hotels.

Quality of hotels was excellent with usual issues of plumbing and electricity.

The pace of the tour was just right. I was never over tired.

The guide Raj was more than excellent, he went over and above anything that could be expected.