British Citizens will need an eTA to visit Canada. Applying for an eTA is a simple online process that takes just a few minutes. You will need your passport, a credit card, and an email address. It costs $7 CAD to get an eTA and it will be valid for up to five years. You must also make sure that you carry the correct travel documents and identification. Please visit www.cic.gc.ca. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Each passenger is entitled to a case of hold luggage and one item of hand baggage in addition to one small personal item on-board the aircraft. Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with an average level of fitness and normal mobility. It involves full days of sightseeing, often on foot and includes some climbing of stairs and getting on and off coaches. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 10, and the maximum will be 35. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour, meaning that you will be met on arrival by your national guide who will remain with you for the duration of the tour, ensuring that you have first-hand knowledge at all times.
The currency in Canada is the Canadian Dollar and we recommend you change some currency before you leave the UK. Cash machines will also be available throughout the tour in order to withdraw money in your local currency.
You will need to take money with you to cover any personal purchases such as souvenirs, laundry and extra drinks and snacks. Approximately £300 - £400 will be sufficient for the durations of the tour, depending on how much of a bargain-hunter you are!
It is customary to tip your tour escort who will be with you throughout your journey approximately CA$4.00 per person per day, and for your driver CA$3.00 per person per day. This will be collected on the last day of your tour. We also recommend for you to tip your local guide in Montreal and Quebec approximately CA$4.00 per person per day, this can be given at the end of your sightseeing tour. It is not mandatory but it is courteous to tip in the local currency.