Visas

UK passports holders will be granted a tourist visa on arrival into Japan free of charge for stays of up to 30 days. Visa, arrival and departure requirements are subject to change and obtaining a visa is the responsibility of the traveller and not Mercury Holidays. We recommend you check with your destinations' Tourist Board or Embassy prior to departure for the most up to date guidelines regarding these.

Insurance

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

Payment

If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.

Flight Information

Your flight is to Narita International Airport, via Dubai with Emirates departing from London Heathrow. Each passenger is entitled to a case of hold luggage. There is also an allowance of one cabin bag not exceeding 25cm x 45cm x 56cm in size and one personal bag not exceeding 45 cm x 36 cm x 20 cm that you can take on the aircraft as hand luggage. Weight restrictions will be finalized on the final documents. Should you wish to take additional luggage you will need to pay an additional fee for this at check-in. Heathrow Airport advises that you should arrive at the airport at least three hours prior to your flight time for international departures.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure. A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you.

Health and Vaccinations

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

Physical Accessibility

This tour is accessible to most people with an average level of fitness and normal mobility. It involves full days of sightseeing, often on foot and includes some hiking, trekking, climbing stairs and getting on and off coaches. Please note that this tour is not suitable for anyone with walking difficulties.

Group Size

The minimum number of travellers in your group will be 16, and the maximum will be 40. If in the unlikely event there are less than 16 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

Tour Guide

We would like to inform you that local guides will not be used during your tour. This is a fully escorted tour, meaning that you will be met on arrival by your Tour Guide who will remain with you for the duration of your trip. Your guide will be on hand for the duration of your tour and will be able to provide you with some general information on each of the destinations/ attractions that you visit

Currency Information

The currency in Japan is the Japanese Yen (JPY). You can purchase the currency before you travel but you will probably get a better exchange rate if money is exchanged when in Japan. You can buy Yen at foreign exchange banks and at the airport. Credit, debit and prepaid cards from international brands are accepted at a wide variety of places in the major cities within Japan. Outside of these, cards may not be widely accepted, although you will be able to withdraw cash in the local currency across the country at ATMs.

Personal Expenses

You will need to take money with you to cover any personal purchases such as souvenirs, laundry, any meals not included in the itinerary as well as drinks and any additional snacks. We recommend you bring along a minimum of GBP £500 per person to change into local currency. It is a good idea to try and maintain a supply of small notes and change in the local currency for tipping or small purchases.